Support desk
Enquiries and dispute resolution
Chat with an agent about a product, an order that arrived wrong, or a payment you want reviewed. Accra and Guangzhou desks share one case queue, so nothing gets lost between offices.
Product desk
Case CS-3155 · agent online
Hi, this is the Trade Sphere product desk. Share the item or SKU you're asking about and I'll confirm stock, pricing and lead time.
07:08 AM
Case details
Adding a reference speeds resolution.
Disputes are acknowledged within one working day. Damage or shortage claims must be raised within 48 hours of delivery.
Other channels
Live chat with the support desk →Track an order or shipment →Office phone numbers and email →
Accra 08:00–18:00 GMT · Guangzhou 09:00–18:00 CST